Vivocomp Via dei Vegerio, 6/5 17100 Savona SV, Italy Partita IVA: 000000000 Email: email@example.com
1. Personal Data Collection
1.1 Categories of Information Collected
- Category 1: If you do not register: your IP address.
- Category 2: If you register for the newsletter or a webinar: your email and newsletter preferences.
- Category 3: Via cookies: tracking of how you use the website.
- Category 4: Invoice and contact details if one of the products or services of Vivocomp is ordered or a contact request is submitted.
- Category 5: Sweepstakes and competition participation.
1.2 How Information is Collected
We collect information when you:
- Purchase a product: name, address, email address.
- Subscribe to our newsletter or other subscriptions: email address.
- Browse our website: automatically receive your computer’s IP address.
1.3 Data Collection Sources
We may receive information from other sources, such as business partners, marketers, and social network services, to enhance our records. When accessing our services through third-party websites, we may receive information based on their data practices.
1.4 Data Collectors
Vivocomp collects personal information directly and may use third-party apps/platforms (e.g., Klaviyo, Shopify, Google Analytics) in certain cases.
2. Purpose of Data Processing
2.1 Why Information is Collected
- Category 1: Improve the website and include data in anonymous statistics.
- Category 2: Send direct marketing and newsletters based on explicit consent.
- Category 3: Improve user experience with explicit consent.
- Category 4: Provide and invoice requested services.
- Category 5: Verify eligibility for sweepstakes/competitions and contact winners.
2.2 Direct Marketing
With your consent, we may use your data for direct marketing. You can withdraw consent at any time.
3. Data Transmission
We may transmit anonymized and/or aggregate data to organizations outside the European Economic Area (EEA) with appropriate safeguards.
4. Access by Employees and Third Parties
Employees may access data to process it. We use third-party apps like Shopify, Referralcandy, and Klaviyo, ensuring GDPR compliance.
5. Fraud and Credit Check
Before concluding a purchase contract, we perform fraud and credit checks to offer payment options and prevent payment default. This processing is necessary for our legitimate interest.
6. Third-Party Services
Various third-party services process personal data, including payment gateways, shipping partners, and social media platforms. Refer to their privacy policies for details.
Our store is hosted on Shopify Inc., and we follow their security measures. Payment data is encrypted through PCI-DSS standards.
8. Duration of Processing
We store and process personal data for the duration necessary for processing purposes and the contractual relationship. Retention periods may extend up to ten years.
9. Your Rights
You have rights to access, correct, erase, object, and port your data. You can exercise these rights by contacting us at firstname.lastname@example.org.
We have implemented security measures to protect personal data from unauthorized access, destruction, or disclosure. We are not liable for damages arising from incorrect or unlawful use by third parties.
12. Links to Other Websites
We are not responsible for the privacy practices of linked websites. Visitors should be aware that privacy policies may differ.